The Biddeford and Saco Water Company joined the Maine Water family on December 10, 2012. As we align with Maine Water, you will see we have a new logo, but otherwise things will stay the same and the transition will be seamless to you.
The same employees will continue to serve you and our communities.
You can still call us at 207-282-1543 in the event you have any questions regarding your water service.
Your water rates will not change as a result of this announcement. In fact, we have been able to delay a rate filing that had been planned for 2012 until at least the second half of 2013.
We are confident that the customers and communities we serve will benefit from this partnership. As we join with Maine Water, we will have many experienced water professionals on our team, greater access to capital and financial resources, and a clear commitment to customer service and communication. This will allow us to improve our stewardship of this essential natural resource and the system that delivers water to you every day.
We have included the Biddeford Saco Comprehensive System Facilities Plans for your review : Volume I and Volume II.
Over the next several months we will be integrating information for Biddeford and Saco customers into www.MaineWater.com. In the meantime, we have created a section of our Web site that has important information for BIddeford and Saco customers.
Biddeford and Saco Customer Service