skip to main content

Your Drinking Water: An Inside Look

Welcome to the Maine Water Company video page. Our company and our people work tirelessly to bring water from the source to your tap to make sure your family or your business has all the fresh, clean water you need, 24/7. These videos give you an inside look at what we do and why, plus the work we do out in the community as your local water utility service.

Follow us on Facebook @MaineWater, or check-back on our video page as we’ll be adding more videos throughout the year. We hope you find them helpful. Still have questions, reach out to us at 1-800-287-1643.


Maine Water: Dedicated and Trained Water Professionals

Posted November 15, 2021

Maine Water is made up of dedicated team of trained water professionals who take care to prepare mentally and physically for each day on the job. This ensures that you have access to clean, safe drinking water right at your tap, 24 hours a day, 7 days a week.


Maine Water: By the Numbers

Posted August, 2021

Get to know Maine Water - we're a group of over 80 professionals, dedicated to bringing safe, reliable water service straight to your tap 24 hours a day, 365 days a year.


Ensuring the Quality of Your Water - From Source to Tap

Posted August, 2021

Our employees are dedicated to providing clean, safe drinking water for you and your family. Safe drinking water is essential to your overall health and wellness, which is why we conduct more than 110,000 water quality tests every year across our water systems.

We test the water on 120 water quality parameters to ensure it is safe. Samples are collected at the source, during the treatment process, through the distribution system and right up to the tap in a sampling of customers' homes. We believe that consumers want to know what's in their tap, but most don't have the time to read through thousands of complex tests.

An annual Water Quality Report for your water system summarizes the results of testing throughout the year on the water system that serves you and can be found at:



Plans for a New Saco River Drinking Water Treatment Facility

Posted October 15, 2020

The new Saco River Drinking Water Treatment Facility will become operational in 2022 and will replace the existing water treatment facility which has served the Southern Maine communities of Biddeford, Saco, Old Orchard Beach and Scarborough since 1884. The new facility will be located on South Street in Biddeford, across the street from the existing building. As part of the project, more than 250 acres of forest land will be preserved to provide the community with access to open space, to protect the Saco River and to preserve valuable wetland habitat. The new location allows Maine Water to upgrade to more energy-efficient systems, which will also require fewer chemical treatments and moves the treatment process out of the Saco River flood plan, which eliminates the risk of disruptions from flooding. For more information, visit


Investing In Healthy Water Infrastructure in the Biddeford Saco Area

Posted September 23, 2020

This is video shot in late August, 2020, of two different projects in Saco, Maine. When political candidates running for office talk about how important it is to invest in infrastructure, they get no argument from Maine Water. Every year, we invest more than $7 million taking care of the hundreds of miles of pipes that we maintain, plus the pump stations, tanks, water treatment facilities and other components that help deliver fresh, clean drinking water to our customers.

Maine Water is not a government agency, we’re a company that pays taxes. Some water systems in Maine and in other parts of the country are operated by the government. Here in Maine, almost all do a very good job of maintaining their infrastructure. But you should know that the American Society of Civil Engineers (ASCE) is alarmed by the general deterioration of water systems in the United States. It has just issued a new report, “The Economic Benefits of Investing in Water Infrastructure.” Government leaders should read it. You can get the report here:,

The report says the U.S. needs to invest a total of $109 billion per year in water infrastructure over the next 20 years. “Local, state and federal funding is meeting a fraction of the current need. If this trend continues, the nation’s water systems will become less reliable, breaks and failures will become more common, vulnerabilities to disruptions will compound, and will put public health and the economy at risk.” The ASCE grades the nation’s infrastructure, and the U.S. drinking water infrastructure has just received a “D.”

In contrast, Maine Water does invest heavily in rebuilding water infrastructure, and has for years. We have excellent relationships with municipal officials, and coordinate closely with them when we plan infrastructure projects. Taking excellent care of the systems that reliably deliver fresh, clean water to your family is the backbone of our culture. And as this video demonstrates, we like to show our customers exactly how much hard work goes into maintaining the integrity of your water infrastructure. So, the next time you hear a public official talking about how important it is to invest in infrastructure, remember that Maine Water heartily agrees --- and if you’re a Maine Water customer, you can relax knowing your drinking water infrastructure is in good hands


Saco River Drinking Water Treatment Facility: Late Summer 2020 Construction Update

Posted September 20, 2020

One of the best ways for you to understand how much work goes into bringing you clean, fresh drinking water is for you to actually see the work getting done. Great work, done for Maine people, by Maine people. Here’s some recent video, late Summer of 2020 in Biddeford, at the site of the new Saco River Drinking Water Treatment Facility we are building to serve that area.

The water treatment facility that currently delivers fresh drinking water to Biddeford, Saco, Old Orchard Beach and Pine Point was built during the Administration of Chester A. Arthur. It sits squarely in the 100-year flood plain of the Saco River. Almost 140 years later, Maine Water is building a new facility, out of the flood plain. Construction will be complete in 2022. For more information, visit




Maine Water Celebrates New Water Facility Groundbreaking

Posted July 30, 2020

Maine Water celebrates the groundbreaking of the new Saco River Drinking Water Treatment Facility. The new water facility will provide clean, safe, reliable water for residents in Biddeford, Saco, Old Orchard Beach and Pine Point for current and future generations.


Delivering Fresh, Clean Water Starts with Investing in Maine’s Water Infrastructure

Posted June 16, 2020

Water touches everything we love about Maine. At Maine Water, we are committed to conserving water and investing in our water infrastructure so we can guarantee fresh, clean water for the communities we serve.




Posted October 3, 2019

The water treatment facility that serves Pine Point, Old Orchard Beach and Biddeford is 136 years old and sits in the flood plain of the Saco River. Here’s what’s being done to address the situation.



Great Customer Service

July 23, 2019

At Maine Water, we have some of the hardest workers in the United States. They live right in the communities we serve, including yours, and this video tribute to them is well-deserved!





July 17, 2019

Maine Water is relatively new to the Saco Bay coastal communities. But six years ago, we got right to work facing the challenges of infrastructure that, in some places, is more than 130 years old. It’s now the Summer of 2019, and this an updated progress report to the community.




Protecting Maine's Resources

June 6, 2019

All across Maine we protect our water sources and the environment to make sure your drinking water stays clean and pristine. This video explains a recent and very imaginative collaboration, an excellent example of the type of community innovation that Maine Water supports all year.



Conservation Credit

Published April 17, 2019

Protecting watershed land is an important part of what we do. It makes good sense that the best tap water starts with the best source water, which is an invaluable service to your family and business, but sometimes it pays other dividends, too. As an example, customers in our Camden/Rockport Division are getting a nice little bonus in 2019!



Why We Flush the System

Published October 24, 2018

Have you ever wondered why you’ve seen us out in your neighborhood letting water run out of hydrants? You’re not alone --- many people wonder the very same thing. So we put together a very quick video that explains what we’re doing.